Job Code : HRReq002178
Job Description :
Position Summary
Under close supervision of the Accounts Receivable Supervisor, responsible for posting cash and performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research, and negotiating payment plans for all assigned accounts.
Primary Duties and Responsibilities
• Responsible for posting cash receipts to open accounts receivable.
• Identifies payment discrepancies and initiates collections or disputes resolution process; performs follow up procedures as needed.
• Performs in-depth customer payment analysis to properly record actions required to resolve disputed items.
• Maintains frequent contact with internal and external customers in order to address all payment issues.
• Assists other corporate associates and the Regional Director of Credit in their collection and/or reconciliation efforts for certain national and/or governmental accounts.
• Performs related duties as assigned.
Experience and Education Requirements
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate's degree program or equivalent combination of experience and education. Normally requires one (1) to two (2) years directly related and progressively responsible experience.
Minimum Skills, Knowledge and Ability Requirements
• Ability to communicate effectively both orally and in writing
• Knowledge of general accounting principles
• Familiarity with credit and collection operations procedures, including reconciliation of A/R activity
• Strong interpersonal skills
• Good negotiating skills
• Strong organizational skills; attention to detail
• Knowledge of Microsoft Word, Excel and PowerPoint